The Western Union form is a crucial document used to transfer money electronically across different locations worldwide. Its purpose is to facilitate secure and quick transactions between senders and receivers. Understanding how to accurately complete this form is essential for anyone looking to send money efficiently and safely.
Navigating financial transactions can often be a complex process, filled with various forms and protocols that may seem daunting at first glance. Among the most recognizable names in the money transfer industry, Western Union stands out as a beacon for those looking to send or receive money quickly and securely across the globe. Central to this process is the Western Union form, a key component that users must fill out to initiate any transaction. This form captures essential information such as the sender's and receiver's details, the amount to be sent or received, and the preferred method of transfer. It serves as the foundation upon which the safety and efficacy of the entire transaction rest. Given the critical role that this form plays, understanding its structure, the necessary information it requires, and how to accurately complete it, ensures that your financial transactions proceed as smoothly as possible, devoid of unnecessary delays or complications.
1800 501 500
*1235 Send Money
*1236 Receive Money
CUSTOMER NAME
PLEASE PRINT CLEARLY. Identification is required for all customers: Current Passport, Australian Drivers Licence or Proof of Age Card.
Full Legal
First
Middle
Last
Name
EXISTING CUSTOMERS
NEW CUSTOMERS
or updated details for existing customers
Mobile Number
or
Western Union Customer Number
Address (Post office box addresses are not permitted)
Suburb
State
Postcode
Country of Citizenship (must have)
Date of Birth (DD/MM/YYYY)
Country of Birth (must have)
To send money, complete this section
TRANSACTION DETAILS
OPTIONAL
SERVICES FOR SENDING
Destination Country
Destination Currency
Amount to be Sent.
Australian Dollars
$
Payout Amount at Destination
Complete one only.
(AUD)
I want the money sent
Bank Name
Bank Code / BIC
direct to a Bank Account
Account Name
Bank Location (City)
Account Number / IBAN
I want the money sent to a mobile
Country Code
RECEIVER’S
Western Union wants to help you avoid being exposed to fraud. If you don’t know the person you’re sending to, we recommend you do not send.
DETAILS
Neither Western Union nor its Agents carry out a comparison of the “To Send Money” form against the “To Receive Money” form to verify the address given for the receiver.
Current Address
(Post office box addresses are not permitted)
City / Suburb
State / Province
Country
TEST QUESTION
Not required for all countries. If unsure if this is required, ask at the counter for further details.
Question
Answer
To receive money, complete this section
All fields must be completed
Money Transfer Control Number
Amount Expected
Originating Country
Sender’s
CUSTOMER’S SIGNATURE
All customers to complete this section
The exchange rate for your transfer appears on the Transaction Receipt. However, if the country to which you are sending requires that transfers be converted when paid, the rate shown is only an estimate. Western Union and its Agents also make money from currency exchange. The terms and conditions governing this money transfer are available at this Agent location, can be viewed at westernunion.com.au, and have been summarised on the back of th is form for reference only. You agree to those terms and conditions by signing this form.
By signing this form, you: 1. Expressly consent to the transfer of your personal data entered above to WU Affiliates located ou tside of the European Economic Area, including to the U.S. for the purpose of providing the money transfer service to you and undertaking the additional data processing activities specified in the Data Protection section of the terms and conditions. You have the right to withdraw your consent at any time. 2. Expressly consent to the carrying out of profiling activities and marketing communications. 3. Confirm that the information you have provided is correct and that you have read and accepted the terms and conditions of the service overleaf.
Customer’s Signature
Date (DD/MM/YYYY)
OFFICE USE ONLY
Attach Duplicate Transaction
Staff Name
Staff Signature
Receipt to this copy
Office copy
8839661 • Oct 2017
Fanapart glue
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SUMMARY OF THE WESTERN UNION® MONEY TRANSFERSM SERVICE TERMS AND CONDITIONS (FOR THE FULL TERMS AND CONDITIONS, PLEASE ASK ANY WESTERN UNION AGENT OR VISIT WWW.WESTERNUNION.COM.AU)
Western Union® Money TransferSM transactions can be sent and picked up at most Western Union® Agent locations worldwide. Regular money transfers are usually available within minutes for pick up by the receiver, subject to the opening hours of the receiving Western Union Agent (“Agent”) location. Exceeding amount limitations, regulatory restrictions or other restrictions in certain countries may delay the transaction. Western Union does not act as the agent or representative of any bank for any purpose and does not accept deposits on behalf of any bank.
Money transfers will normally be paid in cash, but some Agents may pay by cheque or a combination of cash and cheque or may offer or the receiver may choose other ways to receive funds and some money transfers may be paid to accounts. All cash payments are subject to availability, receivers showing documentary evidence of their identity and providing all details about the money transfer required by Western Union, including sender’s and receiver’s names, country of origin, approximate sum, money transfer control number and any other conditions or requirements applicable at the Agent location. The sender authorizes Western Union to honor the receiver’s choice of method to receive funds even if it differs from the sender’s. Cash money transfers shall be paid to the person that Agents deem entitled to receive the transaction after verification of identity often through examination of identification documents. Such payment can be made even when the form filled out by the receiver contains errors. Neither Western Union nor its Agents carry out a comparison of the “To Send Money” form against the “To Receive Money” form to verify the address given for the receiver. In some destinations the receiver may be required to provide identification, a test question answer or both to receive funds in cash. Test questions are not an additional security feature and cannot be used to time or delay the payment of a transaction and are prohibited in certain countries. Applicable law prohibits money transmitters from doing business with certain individuals and countries. Customers are sometimes required to provide additional identification or information, delaying transactions.
TRANSFER FEES: Written information explaining how Western Union charges the sender for making a money transfer will either be displayed prominently at the Agent location or shown to the sender prior to completion of the payment order. In certain cases, payment of a money transfer may be subject to local taxes and service charges. FOREIGN EXCHANGE: Money transfer payments will normally be made in the currency of the destination country. In addition to the transfer fee applicable to each transfer and if the currency which the sender presents to an Agent is not the currency to be received by the receiver, all currency is converted at Western Union’s then current rate of exchange. The currency will be converted at the time of transfer and the receiver will receive the foreign currency amount shown on the Transaction Receipt. In a few countries local regulations require the currency to be converted at the time the receiver is paid, in which case the exchange rate and any amounts shown on the Transaction Receipt may be subject to exchange rate fluctuations between the time of transfer and the time the receiver collects the funds.
SPECIAL SERVICES: Where available, Western Union offers free SMS notification to indicate that the transaction has been collected by the receiver (for the sender) or that funds are available for collection (for the receiver). Western Union will send SMS messages to a third party gateway for delivery. ACCOUNT BASED TRANSFERS: Where available, the receiver may incur additional fees for receiving the sender’s funds through a mobile telephone or to a bank or other account. Additional costs or delay may occur if transfers are not sent to a local (receiver) currency account. The receiver’s agreement with its mobile phone service, mWallet, bank or other account provider governs the account and determines their rights, liability, fees, funds availability and account limitations. In the event that the account number provided (including mobile phone numbers for mobile accounts) does not belong to the named receiver, the transfer will be credited to the account number provided by the sender. Western Union may make money from fees associated with use of an account. REFUND - Western Union will refund the principal amount of a money transfer upon the sender’s written request if payment has not made or credited. Transfer fees are not refunded if the transfer is stopped at the sender’s request.
LIABILITY: Western Union disclaims all liability in respect of the sender’s relationship with the receiver, without limitation, in respect of the delivery or suitability of any goods or services paid for by means of a Western Union money transfer. The sender’s transaction data is confidential to him and should not be shared with any other person other than his receiver. The sender is cautioned against sending money to any person he does not know. In no event shall Western Union or any of its Agents be liable if the sender communicates transactional data to any person other than his receiver. To the extent permitted by law, in no event shall Western Union or any of its Agents be liable for damages for delay, nonpayment or underpayment of this money transfer, or non-delivery of any supplemental message, whether caused by negligence on the part of their employees or agents or otherwise, beyond the sum equivalent to US$500 (in addition to refunding the principal amount of the money transfer and the transfer fee). In no event will Western Union or its Agents be liable for any indirect, special, incidental, or consequential damages. The foregoing disclaimer shall not limit Western Union’s or Agent’s liability for damages resulting from Western Union’s or Agent’s gross negligence or intentional misconduct in those jurisdictions where such a limitation of liability is void. The foregoing disclaimer shall not exclude Western Union’s nor its Agent’s liability for any condition or warranty that cannot be excluded by law including any implied warranty that it will render services with due care and skill, and Western Union’s and its Agent’s liability for breach of such condition or warranty shall be limited to the greater of the cost of providing the affected service again and the sum equivalent to US$500.
DATA PROTECTION: Your personal information is processed under applicable laws and is controlled & used by Western Union for the purposes of providing the requested services. Your information is used to provide you with the services you have asked for and may also be used in connection with other services, products, convenience and/or rewards programs, you signed up for with Western Union or its affiliates, and, subject to your choices, send you commercial communications. Providing your information and that of the receiver of our services is voluntary but necessary to execute the transaction. You consent to Western Union disclosing or transferring your information and Third Party Information to third parties to carry out transactions. Western Union may also disclose such information to third parties, where reasonably necessary, for the purposes of the prevention, detection, investigation and prosecution of crime, or when required by law, and the recipients may further disclose the information for these and other related purposes. If you wish to exercise your rights to access, request a copy, correct, erase or block your information or no longer wish to receive commercial communications from Western Union, please call 1800 501 500 (free calls from landlines and public phones, standard mobile charges apply check with your network provider) during regular business hours.
Effective 29 December 2015, the service in Australia is provided by a network of authorised independent agents and representatives in conjunction with Western Union Financial Services, Inc. (for money transfers from the United States, Canada, and Mexico, and for commercial services transactions) and Western Union (Ireland) Partnership (for all other transactions), through a network of authorised Agents and representatives (outside Australia).
Western Union Financial Services, Inc., P.O. Box Q1522, QVB Post Office Sydney, NSW 1230. Copyright 2011-2015 WESTERN UNION HOLDINGS, INC. All Rights Reserved. Revised October 2015.
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P417U
Payout Amount Destination
Attach Transaction Receipt
to this copy
Customer copy
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Filling out a Western Union form is a straightforward process that enables you to send money quickly and securely to friends, family, or businesses around the globe. Whether you're supporting someone in need, paying a bill, or sending a gift, completing the form correctly ensures that your money reaches its intended recipient without any hitches. Here's a step-by-step guide on how to fill out the form, making sure everything is complete and accurate for a smooth transaction.
After completing these steps, Western Union will process your transaction. The time it takes for the funds to be available will depend on the chosen delivery method and the recipient's country. Remember, always keep your receipt and tracking number (MTCN) safe, as you will need it to inquire about your transfer or to resolve any potential issues.
What do I need to fill out a Western Union form?
To complete a Western Union form, you’ll need the recipient's full legal name, their location, and the amount you want to send. Ensure your own information is accurate, including your name and address, to avoid any delays. Additionally, if you are sending money from a bank account, you’ll need your bank details. For credit or debit transactions, your card information is required.
Can I fill out the Western Union form online?
Yes, you can fill out the Western Union form online through the Western Union website or mobile app. This method is convenient and allows you to send money anytime, anywhere. You’ll need to create an account or log in, provide the necessary details for you and your recipient, and choose your payment method. Ensure you review all details for accuracy before submitting.
Is there a fee to send money through Western Union?
Yes, there are fees associated with sending money through Western Union, and they can vary based on how much money you’re sending, where it’s going, and the payment method you choose. Sending money online or using the app usually incurs lower fees than in-person transactions. It’s best to calculate the fees using the Price Estimator on the Western Union website to know exactly how much your transaction will cost.
How long does it take for the money to reach the recipient?
Delivery times vary depending on the service option you choose. Instant or same-day services are available for certain countries and payment methods, but they might come with higher fees. Standard services typically allow the recipient to collect the money within one to three business days. The exact timing can be affected by factors such as the recipient’s country, the selected payout method, and local regulations.
When sending money through Western Union, filling out the form accurately is crucial to ensure that the transaction is successful and secure. However, there are common mistakes people often make during this process. Identifying these errors can vastly improve the chances of a smooth transfer. Here are nine such mistakes:
Not double-checking the recipient's information. It's imperative to verify the recipient's name and details as they appear on their ID. Any discrepancy can result in delays or the money being unretrievable.
Entering incorrect contact information. Filling in the wrong phone number or email address for either the sender or the recipient can complicate communication regarding the transaction.
Omitting the test question and answer when necessary. Some transactions, especially those to certain destinations, may require a test question and answer for additional security. If needed and not provided, it could halt the process.
Not specifying the currency clearly. If you don't make it clear what currency the recipient should receive the money in, it could lead to confusion or unintended losses due to currency conversion.
Misunderstanding the fees involved. Not all fees are the same for every transaction; they can vary based on amount, destination, and speed of service. Assuming otherwise can cause unexpected costs.
Forgetting to sign the form. An unsigned form is considered incomplete and will not be processed until the omission is rectified.
Ignoring the limits on amounts that can be sent. Western Union has maximum and minimum limits that can be transferred per transaction, which can vary by location and the sender's transaction history.
Filling out the form in a hurry and making legibility mistakes. If the handwriting is not clear or details are filled in incorrectly, it can delay the money transfer.
Overlooking to keep a copy of the transaction details. Not having a record of the transaction, including the tracking number (MTCN), can make it challenging to track the transfer or address issues if they arise.
Avoiding these mistakes can greatly enhance the experience of using Western Union's services for both the sender and the recipient. Taking the time to fill out the form carefully and accurately is key to a successful money transfer.
When sending funds through Western Union, utilizing the correct form is just the beginning. To ensure a smooth transaction, several other forms and documents are frequently used alongside the Western Union form. These documents support various aspects of the transfer process, from verifying the identity of the sender and receiver to ensuring compliance with legal and regulatory requirements. Below is a detailed list of documents that are often used in conjunction with the Western Union form.
Along with the Western Union form, these documents form a comprehensive suite that ensures the legality, security, and success of the fund's transfer. Being prepared with these documents can save time and simplify the process for both the sender and the receiver, making the experience of using Western Union more efficient and reliable.
MoneyGram Transfer Form: Like the Western Union form, it's used for sending money domestically and internationally. Both forms collect sender and receiver information, transaction amounts, and selected delivery options.
Bank Wire Transfer Request: This document also facilitates the electronic transfer of funds. It requires similar information, such as the account numbers of the sender and receiver, the amount to be transferred, and routing information.
PayPal Send Money Form: While digital, this form serves a parallel purpose, allowing users to transfer funds between accounts. It gathers comparable details about the transaction parties and amounts involved.
Cashier’s Check Request Form: Used for obtaining a cashier's check from a bank, this form necessitates the payer’s information, the payee's details, and the amount, similar to a Western Union form which deals with transferring funds.
Direct Deposit Enrollment Form: This form enables the electronic transfer of funds to a bank account, requiring account information and authorization from the account holder, much like money transfer services.
International Money Order Form: Designed for sending money abroad, it collects sender and receiver information, the send amount, and currency type, paralleling the Western Union process.
Currency Exchange Form: Utilized for exchanging one currency for another, this form requires identification and transaction details, similar to Western Union’s need for sender and receiver identification.
Mobile Payment Service Form: Many mobile payment apps have a form or interface for transferring funds that include fields for transaction details such as the recipient's contact information and the amount, akin to the Western Union form's structure.
EFT Authorization Form: An Electronic Funds Transfer (EFT) authorization form allows for the direct movement of funds between accounts, needing detailed information on the accounts and holders similar to a Western Union transfer.
Prepaid Debit Card Loading Form: This form is used to add money to a prepaid card, requiring the card details, amount to be loaded, and sometimes the source account information, which aligns with the information gathering of a Western Union transfer form.
When filling out a Western Union form, it's crucial to ensure accuracy and security in your transactions. Below are guidelines to help you navigate the process smoothly and safely.
By following these guidelines, you can ensure your Western Union transactions are secure, accurate, and successful, protecting both your interests and those of the recipient.
When dealing with Western Union forms, people often encounter misconceptions. It's important to clear these up to ensure that users understand how to properly use this form of money transfer. Below, we will address some of these common misunderstandings.
Sending money anonymously is allowed. Contrary to what some believe, Western Union requires both the sender and receiver to provide identification for transactions. This is to comply with legal regulations aimed at preventing fraud and money laundering.
Western Union forms do not need to be filled out accurately. Every section of the Western Union form must be completed with accurate information. Incorrect or incomplete forms can lead to delays or the cancellation of the transfer.
Transfers are irreversible. While it's often difficult to reverse a transfer once it has been dispatched, it is not impossible in certain situations. If the receiver has not yet collected the money, the sender can request to cancel the transfer.
Western Union is only for sending money abroad. Many people mistakenly believe that Western Union is solely for international transfers. However, it can also be used for domestic transfers within the same country.
There's a fixed fee for all transactions. The fee for sending money via Western Union varies based on factors such as the amount being sent, the destination, and the transfer method. There is not a one-size-fits-all fee.
Western Union transfers are instant. While many transfers through Western Union can be completed within minutes, not all are. Transfer time can depend on the destination country, the transfer method, and the amount of money being sent.
The only way to send money is in person at a Western Union branch. Western Union offers multiple ways to send money, including online, through their mobile app, and at physical locations. This flexibility is often overlooked by those not familiar with all of their services.
Receivers can only collect money in cash. Although receiving money in cash is a common option, Western Union also allows receivers to have funds deposited directly into their bank accounts or loaded onto a prepaid card, depending on the country.
Western Union facilitates the quick transfer of funds across borders, serving as a critical tool for international transactions and personal remittances. When filling out and using the Western Union form, certain considerations ensure the process is smooth and secure. Here are four key takeaways for effectively navigating this service:
Accuracy is paramount when filling out the Western Union form. Every detail, from the recipient’s full name to their location, must match their identification documents exactly. Inaccuracies can lead to delays or the inability to pick up the transferred funds. This is especially crucial in countries with strict regulations on money transfers.
Fees and exchange rates vary by transaction. Before proceeding, it’s important to understand the costs associated with sending money through Western Union. These fees can depend on the amount being sent, the payment method (e.g., bank transfer, credit, debit), and the urgency of the transfer. Additionally, the exchange rate determined by Western Union will affect the final amount the recipient receives, so it's beneficial to compare rates for the most favorable terms.
Choosing the right delivery method matters. Western Union offers several options for sending and receiving money, including bank transfers, cash pickups at physical locations, and mobile wallet deposits. Depending on the urgency of the transfer and the convenience for the recipient, selecting the appropriate method can enhance the effectiveness of the transaction.
Security features are in place to protect both the sender and the recipient. Western Union requires identification for transactions and has mechanisms to track transfers and report suspicious activity. However, consumers must also be vigilant against fraud by only sending money to individuals they know personally and by verifying the cause if requested to send funds unexpectedly.
By keeping these key points in mind, users can navigate Western Union’s services efficiently, ensuring that their funds reach their intended destination safely and promptly. Whether for personal support, business transactions, or charitable donations, understanding the nuances of filling out and using the Western Union form is essential for a seamless experience.
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